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Pricing 
All the prices on our web page includes the swedish sales tax of 25%. If there should be the wrong pricing on the web page, we reserve the right to cancel any order done with the faulty price. We will of course always contact the customer in such case.

 

Payment 

We use a secure payment service by Payson. Our customers can pay directly by VISA/Mastercard or via their internet bank.

Read more about Payson at: https://www.payson.se/about/payson/Default.aspx

 

Delivery
We send the items in a padded envelop. The freight cost is always the same, regardless of what you buy. The delivery time is about 2-4 work days. We deliver to all of Scandinavia and the EU.

Returns 
We know that it can be difficult to shop on the web, and offer therefor free returns for our items. You are welcome to try the brace, and if you are not satisfied, send it back in the same padded envelop, "return to sender". But please be careful, we can't accept any damaged or noticeably worn items. 
We follow the swedish legislation and the recommendations by the swedish consumers council.

 

Warranty
The manufacturer gives a warranty for three months on the straps and lifetime warranty for breakage on the plastic parts and the hinge. The guarantee is valid if the product breaks due to normal use. We take care of guarantee issues for products bought through activeankle.se